The Milwaukee Brewers have admitted to falling short of expectations regarding their 2015 Timeless Ticket promotion, which allows fans access to any future game. As the team approaches the World Series, ticket holders are eager to utilize their $1,000 tickets, but logistical issues have emerged.

Brewers president of business operations, Rick Schlesinger, stated, "We subsequently erred in our internal communications on the logistics of fulfilling the requests." He acknowledged that while the team managed to accommodate all requests, some fans expressed dissatisfaction with their seat locations. Schlesinger emphasized, "Clearly, even with extraordinary limitations on available seats, we did not live up to the spirit of the program."

The Timeless Ticket program promised purchasers the chance to redeem their tickets for the best available seat locations, alongside the option to buy three additional tickets at full price for the same game. Many fans, like Danny Fochesato, had anticipated using these tickets for World Series games, recalling how salespeople touted priority access behind season ticket holders.

However, Fochesato reported being offered only 400-level or standing room only options for World Series games, while better seats were accessible through standard purchasing channels. In response to the backlash, Schlesinger confirmed that Timeless Ticket holders would retain their World Series tickets and the voucher for future use.

We regret our mistake and look forward to welcoming them to American Family Field for their World Series experience,